Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when You use the Service, and informs you about Your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words which initial letter is uppercase have meanings defined under the following conditions. The following definitions must have the same meaning, regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a single account created for you to access our Service or parts of our Service.
• Firm (referred to as “the Firm”, “We”, “Us” or “Our” in this Agreement) refers to Guerra IP, Rua São Carlos, 1113, 90220-121 – Porto Alegre/RS – Brazil. For GDPR purposes, the Company is the Data Controller.
• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website between its various uses.
• Country refers to: Brazil
• Data Controller , for the purposes of the LGPD (General Data Protection Law), refers to the Firm as the legal entity that, alone or together with third parties, determines the purposes and means of processing Personal Data.
• Device means any device that can access the Service, such as a computer, a mobile phone or a digital tablet.
• Personal data is any information related to an identified or identifiable individual. For the purposes of LGPD, Personal Data means any information related to You, such as name, identification number, location data, online identifier or one or more specific physical, physiological, genetic, mental, economic, cultural or social identity factors.
• Service refers to the website.
• Service Provider means any natural or legal person who processes data on behalf of the Firm. Refers to third party companies or individuals engaged by the Firm to facilitate the Service, to provide the Service on behalf of the Firm, to carry out services related to the Service, or to assist the Firm in analyzing how the Service is used. For GDPR purposes, Service Providers are considered Data Processors.
• Usage Data refers to automatically collected data, generated by the use of the Service or the Service infrastructure itself (for example, the duration of a page visit).
• Site or Website refers to GUERRA IP, accessible at www.guerraip.com .
• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable. In accordance with the LGPD (General Data Protection Law), You may be referred to as the Data Subject or User, as it is the individual who uses the Service.

Collecting and using your personal data

Types of data collected

Usage Data

Usage Data is automatically collected when using the Service.

Usage Data may include information such as your device’s internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that You visit, the time and date of your visit, the time spent on these pages, unique identifier device and other diagnostic data.

When You access the Service on or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device You use, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever You visit our Service or when You access the Service via or through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some parts of our Service. Unless You have adjusted your browser setting so that it refuses Cookies, our Service may use Cookies.
• Flash Cookies. Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Site/Website. Flash cookies are not managed by the same browser settings used for browser cookies. For more information on how you can delete Flash Cookies, read “Where can I change the settings for disabling or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags and single-pixel gifs) that allow the company, for example, to count users who have visited these pages or open an email and for other related website statistics (e.g. recording the popularity of a certain section and checking system and server integrity).

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you are offline, while session cookies are deleted as soon as you close your web browser. We use session and persistent cookies for the purposes set out below:

Necessary/essential cookies

Type: Session cookies
Managed by: Us
Purpose: These Cookies are essential to provide You with the services available through the Site and to enable You to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide these services to you.

Cookies Policy / Consent Notification Cookies

Type: Persistent Cookies
Managed by: Us
Purpose: These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies

Type: Persistent Cookies
Managed by: Us
Purpose: These Cookies allow us to remember choices You make when using the Site, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to prevent You from having to re-enter Your preferences each time You use the Site.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Saving your personal data

The Firm will save your Personal Data only for the time necessary for the purposes defined in this Privacy Policy. We will save and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Firm will also save Usage Data for internal review purposes. Usage Data is generally saved for a shorter period of time, except when such data is used to strengthen security or improve the functionality of our Service, or if we are legally required to retain such data for longer periods.

Transfer of your personal data

Your information, including Personal Data, is processed in the Firm’s operational offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to – and maintained on – computers located outside of your city, state, country or other governmental jurisdiction where data protection laws may differ from the laws of Brazil.

Your consent to this Privacy Policy, followed by the submission of such information, represents your agreement to such transfer.

The Firm will take all steps reasonably necessary to ensure that your data is securely treated in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Legal Determination

Under certain circumstances, the Firm may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, by a Judge, Court or Government Agency).

Other legal requirements

The Company may disclose your Personal Data in good faith in the belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Firm
• Prevent or investigate possible illegal acts in connection with the Service
• Protect the personal safety of users of the Service or the general public
• Protect against legal liability.

Security of your personal data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Detailed information on the processing of your personal data

The Service Providers we use may have access to your Personal Data. These third party providers collect, store, use, process and transfer information about your activity on our service in accordance with their privacy policies.

Analytical Data

We may use third party service providers to monitor and analyze the use of our service.

• Google Maps (Geolocation API)
  This website uses Google Maps to display map information. When using Google Maps, Google also processes and uses data about the use of Maps features by website visitors.
  For more information about Google’s privacy practices, please visit Google’s Privacy & Terms page: https://policies.google.com/privacy
• Google Analytics
  This website uses Google Analytics to capture basic information, which include, among others, the model of the device used to access the website, location, date and time, the size of the screen where the website is displayed.
  For more information about Google’s privacy practices, please visit Google’s Privacy & Terms page: https://policies.google.com/privacy
• Google Search Console
  This site uses Google Search Console to check indexing status and site visibility optimization.
  For more information about Google’s privacy practices, please visit Google’s Privacy & Terms page: https://policies.google.com/privacy

Email

We may use Your Personal Data to contact you with information that may be of interest to you.

Usage, performance and miscellaneous.

We may use third party service providers to provide better improvement of our service.

• Google Places
  Google Places is a service that returns information about places using HTTP requests. It is operated by Google.
  The Google Places service may collect information from you and your device for security purposes.
  Information collected by Google Places is maintained in accordance with Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/

GDPR Privacy

Legal basis for processing personal data under the GDPR

We may process Personal Data under the following conditions:

• Consent: you have given your consent for processing Personal Data for one or more specific purposes.
• Formation of a contract: The provision of Personal Data is necessary for the formation of a contract with You and/or for any pre-contractual obligations of the same.
• Legal obligations: Processing Personal Data is necessary for complying with a legal obligation to which the Company is subject.
• Vital interests: Processing personal data is necessary to protect your vital interests or those of another natural person.
• Public interest: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Firm.
• Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the Firm.
• In any case, the Firm will be happy to help clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Data is a legal or contractual requirement, or a necessary requirement to enter into a contract.

Your rights under the GDPR

The Firm undertakes to respect the confidentiality of your personal data and to ensure that you can exercise your rights.

You have the right under this Privacy Policy and by law to:

• Request access to your personal data. The right to access, update or delete the information we hold about you. Whenever possible, you can access, update or request the deletion of your personal data directly in the settings section of your account. If you are unable to perform these actions yourself, please contact us for assistance. This also allows you to receive a copy of the Personal Data we hold about You.
• Request correction of the personal data we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
• Oppose the processing of your personal data. This right exists where we rely on a legitimate interest as a legal basis for our processing and there is something about your particular situation that makes you want to oppose our processing of your personal data on that basis. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request that your personal data be. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
• Request the transfer of your personal data. We will provide You, or a third party chosen by You, with your Personal Data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information that you initially provided consent for us to use or where we use the information to form a contract with you.
• Withdraw your consent. You have the right to withdraw your consent to use your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific features of the Service.

Exercise of your GDPR data protection rights

You can exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask You to confirm your identity before responding to such requests. If you make a request, we will do our best to respond to you as quickly as possible.

You have the right to complain to a Data Protection Authority about our collection and usage of your Personal Data.

Children’s privacy

Our service is not intended for anyone under the age of eighteen (18). We do not knowingly collect personally identifiable information from anyone under the age of eighteen (18). If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of eighteen (18) without verification of parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information, the consent from a parent or guardian is required, we may require consent from your parent and/or guardian before collecting and using that information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If You click on a third party link, You will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you by email and/or through a prominent notice on our Site, before the change takes effect and update the “Last Updated” date at the top of this Privacy Policy.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions about these Terms and Conditions, you can contact us:
By email: poaoffice@guerraip.com or rjoffice@guerraip.com.